Privacy Policy

Last Updated: October 7, 2026

My Melissa & Doug Sells (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how we may disclose it, and the choices and rights available to consumers.

Website: https://mymelissaanddougsells.com/

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name;
  • Billing and shipping address;
  • Email address;
  • Telephone number, if provided;
  • Order and purchase information;
  • Payment-related information necessary to process transactions;
  • Account information, if you create an account;
  • Customer service communications;
  • Device and browser information;
  • IP address;
  • Website usage information;
  • Cookies and similar technologies;
  • Other information you voluntarily provide to us.

We do not intentionally collect sensitive personal information unless it is reasonably necessary for a specific business purpose or otherwise permitted by applicable law.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;
  • Process payments;
  • Provide shipping and delivery services;
  • Communicate with customers;
  • Respond to customer service inquiries;
  • Provide order confirmations and updates;
  • Maintain and improve our website;
  • Detect, prevent, and investigate fraud or unauthorized activity;
  • Maintain website security;
  • Comply with legal and regulatory requirements;
  • Provide services requested by customers;
  • Send marketing communications where permitted by law and consistent with your choices.

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website and understand how visitors interact with our services.

These technologies may help us:

  • Remember preferences;
  • Maintain shopping cart functionality;
  • Understand website traffic;
  • Improve website performance;
  • Analyze customer interactions;
  • Support advertising and marketing activities, where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Information Sharing

We may disclose personal information to service providers and business partners who assist us with legitimate business functions, including:

  • Payment processing;
  • Order fulfillment;
  • Shipping and delivery;
  • Website hosting;
  • Analytics;
  • Customer service;
  • Fraud prevention;
  • Marketing and advertising services;
  • Information technology and security services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, property, or the security of our website.

We do not sell personal information for monetary consideration in the ordinary sense of that term. However, certain advertising or analytics activities may constitute “sharing” or “sale” under California privacy law depending on how the applicable technology operates.

5. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), subject to applicable legal exceptions.

Depending on the circumstances, these rights may include:

  • The right to know what categories and specific pieces of personal information we collect;
  • The right to request deletion of personal information, subject to exceptions;
  • The right to correct inaccurate personal information;
  • The right to opt out of the sale or sharing of personal information;
  • The right to limit certain uses or disclosures of sensitive personal information;
  • The right to receive equal treatment for exercising applicable privacy rights.

California privacy rights and applicable thresholds may vary depending on the nature and size of a business.

6. How to Submit a Privacy Request

California residents may submit privacy-related requests by contacting us at:

Email: yvheeeudoa@iubridge.com

When submitting a request, please clearly identify the type of request you are making.

For security purposes, we may need to verify your identity before completing certain requests.

We will process qualifying requests in accordance with applicable law.

7. Do Not Sell or Share My Personal Information

If applicable California law provides you with a right to opt out of the sale or sharing of your personal information, you may contact us at:

yvheeeudoa@iubridge.com

We will process qualifying opt-out requests as required by applicable law.

Where applicable, our website may also recognize legally valid opt-out preference signals, such as Global Privacy Control (GPC).

8. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and fulfill other legitimate business purposes.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

My Melissa & Doug Sells
1011 San Jose Street
San Leandro, CA 94577
United States

Email: yvheeeudoa@iubridge.com

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