{"id":14441,"date":"2026-10-06T19:56:03","date_gmt":"2026-10-06T19:56:03","guid":{"rendered":"https:\/\/mymelissaanddougsells.com\/?page_id=14441"},"modified":"2026-10-06T19:56:03","modified_gmt":"2026-10-06T19:56:03","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/mymelissaanddougsells.com\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n

Last Updated: October 7, 2026<\/strong><\/p>\n\n\n\n

Thank you for shopping with My Melissa & Doug Sells. We are committed to processing and shipping orders as efficiently as possible.<\/p>\n\n\n\n

1. Order Processing<\/h2>\n\n\n\n

Orders are generally processed within 1\u20133 business days<\/strong> after payment has been successfully received.<\/p>\n\n\n\n

Orders are not normally processed, shipped, or delivered on weekends or major U.S. holidays.<\/p>\n\n\n\n

During periods of high order volume, holidays, promotional events, or unexpected circumstances, processing times may be longer.<\/p>\n\n\n\n

2. Shipping Time<\/h2>\n\n\n\n

After an order has been processed, estimated delivery time will depend on the shipping method, destination, carrier, and other circumstances.<\/p>\n\n\n\n

Typical U.S. delivery times may range from approximately 3\u201310 business days<\/strong> after shipment.<\/p>\n\n\n\n

Delivery estimates are not guaranteed delivery dates.<\/p>\n\n\n\n

3. Shipping Confirmation<\/h2>\n\n\n\n

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.<\/p>\n\n\n\n

Please use the tracking information provided to monitor the status of your shipment.<\/p>\n\n\n\n

4. Shipping Address<\/h2>\n\n\n\n

Customers are responsible for providing a complete and accurate shipping address at checkout.<\/p>\n\n\n\n

We are not responsible for delays, additional shipping costs, or unsuccessful delivery caused by an incorrect or incomplete address supplied by the customer.<\/p>\n\n\n\n

If you notice an incorrect shipping address after placing an order, please contact us as soon as possible.<\/p>\n\n\n\n

5. Delayed or Lost Packages<\/h2>\n\n\n\n

Shipping carriers may occasionally experience delays caused by weather, transportation disruptions, high shipping volume, customs procedures, or other circumstances outside our reasonable control.<\/p>\n\n\n\n

If tracking indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the applicable carrier.<\/p>\n\n\n\n

If you continue to experience an issue, please contact us at:<\/p>\n\n\n\n

yvheeeudoa@iubridge.com<\/strong><\/a><\/p>\n\n\n\n

We will work with you to determine the appropriate next step.<\/p>\n\n\n\n

6. Damaged Packages<\/h2>\n\n\n\n

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the product.<\/p>\n\n\n\n

We may request additional information to assist with the resolution of the issue.<\/p>\n\n\n\n

7. Shipping Restrictions<\/h2>\n\n\n\n

Certain products may be subject to shipping restrictions depending on their characteristics, destination, carrier requirements, or applicable laws.<\/p>\n\n\n\n

If an order cannot be shipped to the address provided, we will contact the customer regarding available options.<\/p>\n\n\n\n

8. Shipping Costs<\/h2>\n\n\n\n

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.<\/p>\n\n\n\n

Shipping costs may vary based on the order, destination, shipping method, package size, and other applicable factors.<\/p>\n\n\n\n

9. Contact Us<\/h2>\n\n\n\n

If you have questions regarding shipping or your order, please contact:<\/p>\n\n\n\n

My Melissa & Doug Sells
1011 San Jose Street
San Leandro, CA 94577
United States<\/p>\n\n\n\n

Email: yvheeeudoa@iubridge.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Last Updated: October 7, 2026 Thank you for shopping with My Melissa & Doug Sells. We are committed to processing […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14441","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/pages\/14441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/comments?post=14441"}],"version-history":[{"count":1,"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/pages\/14441\/revisions"}],"predecessor-version":[{"id":14442,"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/pages\/14441\/revisions\/14442"}],"wp:attachment":[{"href":"https:\/\/mymelissaanddougsells.com\/index.php\/wp-json\/wp\/v2\/media?parent=14441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}